Cancellations and refunds

Last updated 11 November 2026

Cancelling

Open the app, go to Setup, and choose Manage or cancel subscription. This opens a secure Stripe page where you can cancel in two clicks. Cancelling stops the next payment. You keep full access until the end of the period you have already paid for, and nothing further is charged.

You can also email hello@worryparking.com and we will cancel for you within two working days.

Your 14-day right to cancel

As a UK consumer you have the right to cancel a new subscription within 14 days of buying it and receive a full refund. By starting to use the paid Service during those 14 days you agree that we provide it straight away; if you cancel within the 14 days we will refund you in full anyway, as a goodwill measure, as long as you ask within that time.

Refunds after 14 days

• Monthly plan: no refund for the current month; access continues until the month ends.
• Yearly plan: no refund for the current year as standard, but if you cancel within 30 days of a yearly renewal that you did not intend, email us and we will refund it in full.
• If the Service was unavailable for a significant period or we withdraw it, we refund the unused part of your period.

How refunds are paid

Refunds go back to the card you paid with, through Stripe, usually within 5 to 10 working days.

Your statutory rights

Nothing here affects your rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.